method
4-corners sketching
For an interface, a method to document and understand the interface's target user, their task, the previous and next steps, and the content and functionality needed to support the user.
Updated 215 days ago ago.
method
Business landscape canvas
A method that helps teams build a shared vision for where their organization is headed and what external factors are at play.
Updated 384 days ago ago.
method
Future state vision (idealized design)
A method that helps teams envision the concrete, future product or service they want to build. Includes templates and facilitation guide.
Updated 1079 days ago ago.
method
Futures wheel
A method that helps teams identify the direct and indirect effects of a decision, event, or trend.
Updated 1062 days ago ago.
method
Goal Mapping
A method that helps teams identify, discuss, and prioritize a list of goals for a project, department, or organization. Includes templates and facilitation guide.
Updated 72 days ago ago.
method
Journey map
A method that helps teams map how one or more users move into, through, and out of a product or service ecosystem. Includes templates and facilitation guide.
Updated 1079 days ago ago.
method
Touchpoint map
For a single touchpoint, this method helps you understand the user, task, and channel, and optimize the steps, data, content, and processes needed to support the touchpoint.
Updated 381 days ago ago.
method
User attribute grid
For a group of users, this method captures all useful data points and allows comparison, synthesis, and identification of unique, similar, primary, and secondary user models.
Updated 381 days ago ago.
method
User profile canvas
For a single user, understand tasks, contexts, pains, gains, and goal or job-to-be-done.
Updated 381 days ago ago.
method
User target (bullseye canvas)
A method that identifies users who interact with the product, those who interact with users who interact with the product, and those who are affected indirectly by the product.
Updated 381 days ago ago.
note
Icebreakers should prime or frame participant thinking
Icebreakers should feature questions or prompts related or adjacent to the area of focus, so the icebreaker begins to prime or frame participant thinking.
Updated 1083 days ago ago.
note
Methods and activities should call back to previous methods and activities
Methods and activities should build on each other. To reinforce that point while facilitating, use one of these four methods to refer back to a previous method or activity, call backs.
Updated 1076 days ago ago.
note
Remote workshop activity areas should fit into a zoomable area
Activity areas in Mural should communicate the activity at different zoom levels, so the structure of your Mural constantly communicates to participants where they are and where they're going.
Updated 1083 days ago ago.
note
Remote workshop activity areas should not have solid backgrounds
Activity areas in Mural should not have solid backgrounds, so you never have to worry about losing a sticky note behind something else.
Updated 1083 days ago ago.
note
Working areas should have more space than you need
Whether your workshop runs in-person or virtual, participants need not only enough space to complete the activity, but just enough overflow space, just in case, without going overboard.
Updated 1083 days ago ago.
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Business landscape canvas (method)
A method that helps teams build a shared vision for where their organization is headed and what external factors are at play.