A personal guide to participant experience design
Four types of models help explore, test, and iterate design
Strategy & vision
Product and business strategy like goals, vision, and metrics for success.
Users & personas
User analysis, personas, archetypes, roles, and profiles.
Journeys & flows
Task, and process flows, journey maps, service blueprints, and system and site architectures.
Interfaces & prototypes
Sketches, wireframes, prototypes, mockups, and visual design comps.
Tools to help you practice design
Checks & reviews
Presentation templates and framing material to run good reviews.
Workshops
Tips and tools for workshops and collaborative working sessions.
Recent updates
method
User target (bullseye canvas) v.2.0
A method that helps teams identify what users are both directly and indirectly impacted by a product, service, or system. Includes templates and facilitation guide.
Updated 15 hours ago.
method
Goal Mapping Test
A method that helps teams identify, discuss, and prioritize a list of goals for a project, department, or organization. Includes templates and facilitation guide.
Updated 15 hours ago.
method
Goal Mapping
A method that helps teams identify, discuss, and prioritize a list of goals for a project, department, or organization. Includes templates and facilitation guide.
Updated 2 days ago.
method
4-corners sketching
For an interface, a method to document and understand the interface's target user, their task, the previous and next steps, and the content and functionality needed to support the user.
Updated 218 days ago.
