A personal guide to participant experience design
Four types of models help explore, test, and iterate design (method index)
Strategy & vision
Product and business strategy like goals, vision, and metrics for success.
Users & personas
User analysis, personas, archetypes, roles, and profiles.
Journeys & flows
Task, and process flows, journey maps, service blueprints, and system and site architectures.
Interfaces & prototypes
Sketches, wireframes, prototypes, mockups, and visual design comps.
Tools to help you practice design
Checks & reviews
Presentation templates and framing material to run good reviews.
Workshops
Tips and tools for workshops and collaborative working sessions.
Recent updates
method
User profile canvas
For a single user, understand tasks, contexts, pains, gains, and goal or job-to-be-done.
| Objective | Understand |
|---|---|
| Model | Users & personas |
| Difficulty | Anyone can run |
| Participants | Up to 6 |
| Time | 30m |
| Materials | A way to collect ideas and a canvas to collect them on |
Updated 16 hours ago.
method
User target (bullseye canvas) v.2.1
A method that helps teams identify a prioritized list of everyone your system touches in 20 minutes. Includes templates and facilitation guide.
| Objective | Understand |
|---|---|
| Model | Users & personas |
| Difficulty | Anyone can run |
| Participants | Up to 24 |
| Time | 20m |
| Materials | Sticky notes and a canvas, wall you can draw on, or easel pad |
Updated 16 hours ago.
method
User attribute grid
For a group of users, this method captures all useful data points and allows comparison, synthesis, and identification of unique, similar, primary, and secondary user models.
| Objective | Understand |
|---|---|
| Model | Users & personas |
| Difficulty | Experience needed |
| Participants | Up to 6 |
| Time | 45m |
| Materials | A user attribute grid |
Updated 16 hours ago.
method
Goal Mapping
A method that helps teams identify, discuss, and prioritize a list of goals for a project, department, or organization. Includes templates and facilitation guide.
| Objective | Understand |
|---|---|
| Model | Strategy & vision |
| Difficulty | Anyone can run |
| Participants | Up to 12 |
| Time | 45m |
| Materials | A way to collect ideas and a place to collect them |
Updated 16 hours ago.
method
Futures wheel
A method that helps teams identify the direct and indirect effects of a decision, event, or trend.
| Objective | Understand |
|---|---|
| Model | Strategy & vision |
| Difficulty | Experience needed |
| Participants | Up to 6 |
| Time | 45m in-person, 1h remote |
| Materials | A way to collect ideas and a place to collect them |
Updated 16 hours ago.
method
Business landscape canvas
A method that helps teams build a shared vision for where their organization is headed and what external factors are at play.
| Objective | Understand |
|---|---|
| Model | Strategy & vision |
| Difficulty | Anyone can run |
| Participants | Up to 12 |
| Time | 2.5h in-person or remote |
| Materials | A way to collect ideas and a place to collect them |
Updated 16 hours ago.
