User research & personas - frameworks for user research and methods for synthesizing and communicating users needs
Templates and resources for thinking about, making, and checking user models like personas, actors, archetypes, roles, and profiles.
The user is the most critical thing that you Think-Make-Check. When you think about the user wrong, you build products for the wrong user.
These methods provide different ways for generating lists of users affected by a product or system.
Identifies users who interact with the product, those who interact with users who interact with the product, and those who are affected indirectly by the product.
These methods provide different ways to capture, analyze, and synthesize user data.
For a single user, captures tasks, contexts, pains, gains, and goal or job-to-be-done.
For a group of users, captures all useful data points and allows comparison, synthesis, and identification of unique, similar, primary, and secondary user models.
21 days ago - Templates and downloads to help teams identify their product's users for collaborative workshops, participatory design, or alone.
21 days ago - Templates and downloads for activity that helps teams understand their user's goals, pains, gains, tasks, and context for collaborative workshops, participatory design, or alone.
21 days ago - Templates and downloads to helps teams collect, track, and synthesize research, identify patterns, and discover personas.